At Storytel, we believe that powerful stories add an extra dimension to life. Our mission is to make the world more empathetic by delivering great stories to be shared and enjoyed by anyone, anywhere, anytime. Today, Storytel is one of the world's leading audiobook and ebook streaming services, offering unlimited listening to consumers in over +25 markets.

We’re now looking for a highly skilled, self-motivated, and ambitious Senior Product Manager to join Storytel and lead our Monetization domain.

The Monetization team oversees a broad domain, handling payments, subscriptions, sellable products, coupons, discounts, financial reporting and reseller partnerships. In addition to ensuring system functionality and providing the organization with necessary data and tools, the team is tasked with driving innovation in the Monetization area. The goal is to develop optimal monetization solutions that benefit both Storytel and our customers.

Product and Tech at Storytel

Storytel has undergone significant changes in recent years. Today, we are a very high-performing team within Product and Tech, consisting of 95 talented engineers, designers, data analysts and product managers. We are currently organized around five domains/teams, developing and operating a great customer and publisher experience across our 25+ markets.

Besides Monetization, the four domains are:

Core Experience: Owning the customer experience for our subscribers, ensuring they discover the most compelling content and have a great listening/reading experience.

Growth: Primarily owning our acquisition channels and conversion flows, improving conversion and customer activation rates to drive growth across our markets.

Content: Operating our content platform, metadata, royalty payouts, and managing our 1600 publisher partners and over 1 million titles.

Data: Driving our machine learning, data engineering, and analytics efforts.

The role

In this role, you will develop and execute monetization strategies, oversee subscription management, and manage the payment lifecycle for our + 2.3 million subscribers. You will work closely with commercial teams across the organization to drive revenue growth and optimize our monetization models across our markets.

This is a key product leadership position reporting directly to the CPO and being part of the product leadership team. The role will cover for one of our Product stars on maternity leave.

What You’ll Do

Be part of the Product Leadership Team:

- Collaborate closely with the product leadership team to ensure we evolve our product offering in the most impactful way.

- Execute in an intense, fast-paced, and international environment.

- Develop a deep understanding of our customers using qualitative and quantitative data to enhance their experience and increase our customer base.

- Be a strong voice for product management within the company.

- Encourage innovation and experimentation to discover new opportunities to grow Storytel.

Lead and manage the Monetization Team:

- Provide product leadership to the team in close collaboration with the engineering manager.

- Develop positive relationships with senior leaders across the commercial organization, effectively gaining buy-in for the monetization strategy.

- Set clear goals and monitor performance to ensure team success.

- Foster a collaborative and innovative team culture.

Develop and execute effective monetization strategies:

- Implement strategies to maximize revenue from existing and new product offerings.

- Support and evaluate new monetization opportunities, including partnerships and new business models.

- Develop and optimize subscription plans, pricing tiers, and promotional offers together with our commercial teams.

- Conduct market research and competitive analysis to inform strategic decisions.

Manage Payment Systems and Integrations:

- Oversee the implementation and maintenance of payment gateways and processing systems.

- Ensure seamless integration with third-party payment providers and platforms.

- Monitor transaction flows and involuntary churn.

Monitor and Report on Key Performance Metrics:

- Define and track KPIs related to monetization.

- Use analytics to measure the effectiveness of strategies and make data-driven decisions.

- Prepare and present regular reports to the executive committee on performance and progress.

Modernize Our Subscription Management Platform:

- Together with the engineering manager, establish a good balance of work to support business operations and evolve the platform's core capabilities.

- Execute the strategy to future-proof our subscription management platform, evolving its core capabilities to meet future business requirements.

- Develop a deep understanding of Storytel’s technical infrastructure to quickly assess feasibility and craft technical specifications.

Who You Are

- You have 7+ years of work experience as a Product Manager.

- Extensive experience from a SaaS business or global tech company, ideally building global solutions to grow subscriber counts in multiple markets.

- Experience delivering highly successful and innovative software products as a product leader. Subscription product experience is a bonus.

- Expertise in building products with a focus on customer experience. You have a deep technical understanding and can drive technical discussions with cross-functional teams.

- Exceptional people skills and the ability to develop strong working relationships at all levels of management and with day-to-day team members.

- Collaborative mindset, working together with key stakeholders within our organization to deliver on our partnership goals.

- Entrepreneurial mindset, love to challenge the status quo and find creative ways to solve hard problems.

- Ability to see the big picture while having an eye for the minor details, such as API specifications and legal agreements.

- Advocate for a high-performance and outcome-focused culture. You aspire for excellence but take a pragmatic approach to achieving your goals.

- Excellent English language and communication skills.

What We Offer

Storytel offers a friendly, entrepreneurial, and fast-moving work environment where new ideas and creativity are welcomed. We like doing things in new ways and questioning old methods.

The Storytel culture is essential to us, characterized by being welcoming and helpful. We don't believe in hierarchy and micromanagement; we highly value giving responsibility and having people grow alongside it.

Does this sound like you? If you feel like Storytel is a place where you could thrive, let us know, and we will contact you as soon as possible.