Content Manager at Storytel Indonesia

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At Storytel we believe that powerful stories add an extra dimension to life. Storytel is one of the world’s leading audiobook and eBook streaming services and we offer unlimited listening to consumers in 20+ markets, with several new markets launching in the coming year. Our vision is to make the world a more empathetic place with great stories to be shared and enjoyed by anyone, anywhere, anytime. We are now looking for an experienced Content Manager to manage our content and CRM activities in Indonesia. 


About the team 

You will be a part of a small and entrepreneurial team of passionate employees in Jakarta, Indonesia, reporting to the Indonesia Country Manager. You will also work closely with the Global Content and CRM teams, and be a part of the fast growing Storytel family - with colleagues in 20+ markets across the world. At Storytel we are a team, and even though our responsibilities differ we help each other with all kinds of tasks - big and small. 

 

About the role 

As Content Manager you play an important role in making Storytel a success in the market, as you are responsible for promoting the audiobook catalogue to our customers in the Storytel app. You will also work closely with the marketing team to select titles to highlight in our marketing campaigns, social media and CRM channels. You will be the local content expert and understand what titles are trending in the market. 

You will furthermore work closely with the Global Content Ingestion team to make sure new titles are imported correctly into the app. You will also manage local CRM efforts in the market, being responsible for CRM, Customer support and Customer loyalty campaigns with personalized recommendations and engaging content. 

 

About you 

To be successful in this role we believe that you:

  • Have a university degree in a relevant field
  • Have minimum 3+ years of working experience
  • Have demonstrable relevant working experience with CRM systems and strategies. Furthermore, previous work within the digital content industry is preferred
  • Are analytical, and are comfortable working with and taking decisions based on data
  • Have excellent English and Bahasa Indonesia skills, both written and spoken 
  • Have strong communication skills, both verbally and in writing

We believe that you as a person take initiative and enjoy leading projects together with both external and internal peers. To thrive in this role, we also think it’s important that you enjoy working in a fast-paced, start-up-like environment. 


What we offer

Storytel offers a friendly, entrepreneurial and fast-moving work environment where new ideas and creativity are welcomed. We like doing things in new ways and questioning old methods. The Storytel culture - characterized by being welcoming and helpful - is important to us. We don’t believe in hierarchy and micromanagement; we highly believe in giving responsibility and having people grow alongside it. 

The role is full time, based in a lovely office in SCBD, Jakarta, Indonesia, within walking distance from the Istora Mandiri MRT station.

Does this sound like you? If you feel like Storytel is a place where you could thrive, then submit your application in English and we will contact you as soon as possible!

Usually responds within two weeks

Or, know someone who would be a perfect fit? Let them know!

Jakarta

12970 Jakarta Directions

Workplace

The Storytellers in 4 words?
Friendly, Welcoming, Helpful, Innovative.

Amount of coffee and tea cups per day?
Impossible to know, we like our hot beverages.

Number of orange headphones?
Thousands.

Times we celebrate?
Whenever we have something to celebrate. Which is quite often, we like to celebrate - preferably with cake. 

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